I recently planned a destination wedding with another agency. Upon doing so and immediatley after sending wedding invites the hotel in which my wedding and all invites were sent for was sold out. Meaning my wedding party did not have rooms. Thinking that was a bad situation my agent quit leaving all my guests clueless on who to contact. After horrible customer service, I got in contact with La Macchia Travel Agency. They promptly started cleaning up the mess. They greeted me immediatly with solutions and provided me with new information to send to my guests. My guests and I recieved above and beyond, phenomenal customer service! An agency who truly cares about their people. Thank you so much LaMacchia Travel! You will for now on be my first stop for any travel arrangements!
When Jon and I decided on Punta Cana for our destination wedding, there was no doubt who we were going to call to help plan it – Rosemarie Passarelli-Habel from LaMacchia Travel. Rosemarie has helped our family plan many wonderful vacations and she is the best in the business. She helped us with the decision to choose the Iberostar Bavaro for our wedding and got us in touch with the wedding coordinator right away. She booked the trip for all 32 of our guests and was more than helpful when anyone had questions about traveling to the Dominican Republic. Our destination wedding was more than we ever expected, and we are so grateful to Rosemarie and LaMacchia for making it so special for us!